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FSI Middle East is appointed to supply and deliver upgraded FM software solutions to Concordia FM

AWRostamani Begel

IMG 0727-lr Dubai, UAE, 10 April, 2018: FSI Middle East, the region’s leading facilities management solutions software provider, has been appointed to supply and deliver upgraded FM software solutions to Concordia Integrated Facility Management based in Dubai.  



FSI Middle East will upgrade Concordia FM’s current CAFM system to the latest version of Concept Evolution, FSI’s completely web-based Computer Aided Facilities Management solution. FSI will be responsible for implementing and configuring the new system in line with Concordia’s business processes and ultimately handover a fully-integrated system which will enable them to optimise their business operations. 

“Concordia have successfully been using FSI’s Concept 500 desktop application since 2007, and after researching the market, chose to upgrade their system to our latest CAFM technology Concept Evolution,” explained Schalk Vorster, Business Development Manager of FSI Middle East.  

“They were facing constraints with Concept 500 system purely because technology has moved forward at a rapid pace over the last 10 years. Concept Evolution builds upon our earlier generation CAFM whilst providing great depth of functionality including tightly integrated workforce mobility via FSI GO,” added Vorster.  

Concordia provides integrated facilities management services to more than 20,000,000 sqft of residential and commercial properties in the DMCC Free Zone and residents within Jumeirah Lake Towers. Due to Concordia’s diverse customer portfolio Concept Evolution will help tie all aspects of the business together with the capabilities to present real-time data feeds with holistic overviews. It will also provide accurate reports to help with informed business decision-making and managing activities to eliminate duplication of work. 

“The main reason for the upgrade to Concept Evolution was the system’s ability to integrate with our existing ERP packages, and FSI’s team already had a clear understanding of our operational and integration requirements,” explained Sanjay Bhatia, General Manager of Concordia. 

“The integration exercise has been very professionally managed by carrying out detailed audits of our current requirements, meeting with key stakeholders, and providing Concordia with practical solutions to meet each requirement.” 

“FSI’s solutions are tried and tested, and the team provides high levels of support, simply because any existing issues with well-established software are well-known and much more easily solved. Furthermore, upgrades are simply delivered as part of a continuing subscription thereby giving us the functionality we need without having to call in a customisation team to create it for us. That definitely makes life much easier!”  

“And as FSI provides most out-of-the-box solutions that includes mobility solution and integrates easily with all our other software programs and applications, it can help create a powerful 'back office machine' that streamlines and improves our business processes,” concluded Bhatia.  

About FSI (FM Solutions) Middle East

FSI (FM Solutions) has been developing, designing and implementing Computer Aided Facilities Management (CAFM) software solutions since 1990. Our range of Concept™ systems are widely recognised market leaders in CAFM solutions and FSI is noted for innovation with the marketplace. The heart of each Concept™ system is the Asset Register, this together with comprehensive Planned Maintenance and Helpdesk / Breakdown management functions, is the key to providing complete control of all facilities service providers and task types from within one system. 

The operational benefits of FSI’s management platforms are realised across many industry sectors – our clients include real estate developers, asset management companies, hotels, resorts, airports, hospitals, oil & gas companies, insurance companies, manufacturers, banks, governmental bodies and facility management service providers. 

About National Industrial Training Institute (NITI)

Based in the Kingdom of Saudi Arabia, The National Industrial Training Institute (NITI) is an independent, not-for-profit training institute. It is the result of a strategic partnership between Saudi Aramco (SA) and the Technical & Vocational Training Corporation (TVTC) in accordance with a Memorandum of Understanding (MoU). 

NITI offers industrial training mainly to Saudi high school graduates to qualify them to work in the oil /gas, petrochemical, energy and construction industries, in addition to their various related services companies. 

For further enquiries please contact:

Adrian Jarvis
General Manager
FSI FM Solutions Middle East FZ-LLC
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
http://www.fsime.ae

OR

Lorey Fenton
Communications Consultant
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
www.lmcdubai.com

Marketing
Tel: +971 50 587-9068

 

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