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12

The MEFMA Awards of Excellence in FM 2023

  • CELEBRATE AND RECOGNIZE ACHIEVEMENTS AND OUTSTANDING CONTRIBUTIONS OF ITS MEMBERS

  • PROMOTE EXCELLENCE AND BEST PRACTICE WITHIN THE MIDDLE EAST FM INDUSTRY

  • SERVE AS A PLATFORM FOR KNOWLEDGE-SHARING AND SHOWCASING SUCCESS STORIES

The Winner and Highly Commended from each category will be announced at the Awards Gala Dinner on May 11, 2023

The top 3 winners will then qualify for the Global FM Awards of Excellence in FM 2023, along with nominations from other FM associations around the world

Read more about Global FM awards of Excellence

The Global FM Awards of Excellence, recognise the “best of the best” within the FM World and promote the strategic value and progress of facilities management. Recognition through the Global FM Awards of Excellence, celebrates and shares the efforts of individuals and teams, who have made a significant contribution to the knowledge and practice of FM to improve the workplace, building, or personal environment.

These awards will provide an invaluable worldwide recognition to recipients for their commitment and success in promoting and enhancing FM practices.

The recipients of these awards will have demonstrated the value of their innovations and/or improvements to the industry by considering the global impact and vision of FM – Making a Real Difference.

MEFMA award categories

Technology Implementation in FM

More Details

This award recognizes the most effective and innovative use of FM technology, wherein the impact of using technology from customer experience, operations effectiveness & ROI needs to be validated.

Digital Transformation in FM

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This award recognizes implementation of a digital transformation strategy within its business, with the ability to quickly and effectively adapt to change while embracing technology as a center of operation excellence.

Sustainability in FM Operations

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This award recognizes an outstanding commitment to sustainability and how FMs are integrating sustainability initiatives into their FM operations. The case study shall showcase stakeholders involvement while achieving the expected results.

People Development in FM

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This award recognizes the submission that showcases the most effective investment in people development & welfare across all their FM workforce.

Customer Experience in FM

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This award recognizes the diverse needs and satisfaction of its clients, leading to a positive customer experience, whilst showcasing the impact of such delivery of customer-centric solution.

Energy Management in FM

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This award recognizes the project that has achieved outstanding performance in their facility by adapting best practice processes to reduce the consumption of energy / carbon emissions considering the RRR philosophy (reduce, reuse and recycle).

Excellence in FM Health & Safety

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Health & Safety culture is a key to FM success towards protecting humans and reducing financial impact of accidents. This award submission will need to showcase and demonstrate commitment to HSE engaging all relevant parties.

CSR Initiative in FM

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This award recognizes outstanding Corporate Social Responsibility initiatives across FM that contributes to the social, ethical and environmental aspects of the society.

FM Partnerships

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This award recognizes outstanding FM partnerships and collaborations between the client & service provider / supplier & service provider, resulting in close cooperation and delivery of best practice.

FM Consultancy Best Practice

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This award recognizes and supports achievement in FM consulting practice that includes offering clients effective solutions and providing expertise that help them achieve their business objectives such as FM design review, life cycle assessment, FM strategy initiatives among other FM consultant offerings.

SUBMISSION PROCESS

Eligibility Criteria

All submissions must meet the following criteria:

  • Must be a MEFMA company member
  • The submission must focus and concentrate on one specific project / case study / initiative considering the categories and criteria mentioned hereafter
  • Operational or implemented initiatives must have been fully operational in the Middle East for at least six months prior to February 1, 2023
  • No General or Commercial Marketing material to be included in the submission
  • All entries must be submitted in English only

Terms & Conditions

  • Applications must be submitted online by logging in to the member’s account on the MEFMA website
  • Each member company is eligible to apply for one or more award categories
  • Each category entry should be filled in a separate submission form, for companies submitting in more than one awards category
  • Incase of any membership cancellation during the awards submission and until the awards announcement, MEFMA reserves the right to withdraw the company’s submission
  • The submission deadline is final and not subject to any exception or changes
  • The submission must follow the exact specifications and word count mentioned hereafter
  • Once the entry is submitted, no further changes will be accepted
  • There is no financial obligation associated with the awards entry submission
  • MEFMA will announce the winners only during the Awards Gala Dinner, none of the applicants or nominees will receive any statement, result or hint prior to the event
  • MEFMA reserves the right to cancel part or all of the awards categories for any reason
  • MEFMA reserves the right to change or postpone the submission deadline
  • MEFMA reserves the right to publish a winner’s submission as a report / case study thereafter, in coordination with the member company
  • MEFMA reserves the right to withdraw the award, if the winner fails to attend the Awards

Judging Process

  • All entries will be evaluated and judged based on the awards criteria, by an independent Jury Committee, composed of leading experts and industry players who represent a broad spectrum of Facilities Management, to ensure fair judging of the submissions
  • All judges names will be kept anonymous and only announced once the Judging Process has been completed
  • The Winner & Highly Commended will be announced within each MEFMA awards category
  • Top 3 highest scoring submissions to qualify for the Global FM Awards of Excellence in FM 2023

Submission Guidelines

  • Applications must be submitted online by clicking on the ‘Apply’ tab of the Awards page on the MEFMA website.
  • Member companies are required to login to their membership account to continue with the submission process.
  • Please select the Awards Category you would like to enter. If you would like to apply in more than one category, kindly submit another form for the additional category that you wish to apply for.
  • During the submission process, you will also have the option to ‘Save and Continue Later’, wherein the submission can be accessed from the ‘My Submission’ tab of the Awards page and/or from your membership dashboard.
  • Answer each of the below criteria to support your submission process (500 words maximum per judging criteria). Description of each criteria will be available once you login to your membership account and start the application process.
    • Creation, Evolution, and Implementation
    • Innovation in FM
    • Corporate Outcomes
    • Leadership and Success in FM
    • Contribution to FM Worldwide
  • Attach a maximum of two supporting documents (total of 4 pages), for example:
    • Published articles;
    • Certificates/awards or any other materials that may be considered to support your entry;
    • An independent report verifying the entry’s findings or outcomes will be heavily weighted;
  • Final submission deadline – March 5, 2023 (Late submissions will not be accepted)

AWARDS JUDGING PANEL

Abdulhadi Alalyak

    Position: MEFMA Board Member / Head of Corporate Services (Facilities & Real Estate), Du
    UAE
    Categories: Awards Jury 2023

    Abdulhadi is currently the Head of Corporate Services at the UAE based Emirates Integrated Telecommunications Company (du).  He joined this fast growing and dynamic organization in 2008 as VP, Asset Management & Corporate Admin, and has been a driving force contributing to its many facets of success and evolution since inception.

    Prior to this appointment, Abdulhadi held the position of Chief Engineer, Integrated Customer Services and Facilities Management for 13 years at the giant global telecom company Etisalat.

    His achievements are well recognized by the professional community and are highlighted through his many positive accomplishments within the FM community. In addition to being one of the key individuals contributing to the establishment and success of MEFMA, he also represents the sector internationally as a Board of Director of Global FM.

    Abdulhadi holds a Bachelor of Sciences in Mechanical Engineering from the prestigious George Washington University, USA, as well as Post Graduate Certificates in both Strategic Leadership from Cranfield University, UK, and Managing Corporate Resources from IMD, Lausanne, Switzerland.

    Abdulhadi Alalyak

    MEFMA Board Member / Head of Corporate Services (Facilities & Real Estate), Du
    UAE

      Dr. Ayman Alwaleedi

        Position: Executive Director - Project Development, Rua Al Madinah Holding Co.
        KSA
        Categories: Awards Jury 2023

        Ayman Alwaleedi is the Project Development Executive Director for The Rua Al Madinah Holding Company (RUM-H), a closed joint stock company wholly owned by the Public Investment Fund (PIF), Saudi Arabia’s sovereign wealth fund. Overseeing the development and execution of program and project management for a new hospitability destination in Al Madinah Munawara City as part of the Kingdom’s Vision 2030.

        Brining more than 17 years of experience in project development, Design Management, Master Planning, Facility, and Operation. Knowledgeable in managing and developing the design and delivery duties by leading project development, planning, design, and commercial team and ensuring proper project execution through monitoring project stage gates to ensure high-end and on-time delivery.

        Previous positions include Project Delivery Director at the Red Sea Global for establishing Program Delivery Office & Project Control function including Risk, KPI, Digital Delivery, reporting, BoD reports and Governance, Risk & Compliance management. He worked as Director of Project Management Office (PMO) at MoH to build up a methodology of project and initiatives management, and Program Director of Tatweer Building Company, leading and delivering construction and facilities programs. As Director of Project Management Office (PMO) at KACST, he was responsible for creating and implementing projects strategy across several sector. Prior to this, held senior positions at Industrial Clusters and National Guard.

        Furthermore, a Committee Member of several committee at Riyadh Chamber, Facility and Hospitality Training Center (FHM) and Saudi Umran Society for Facility Management. In addition, he is certified on PMP, RMP, FMP & PMOC and holds a BSc Mechanical Engineering from the King Saud University, KSA. He carried his MSc and PhD degree in Project and Facility Management field from Heriot-Watt University.

        Dr. Ayman Alwaleedi

        Executive Director - Project Development, Rua Al Madinah Holding Co.
        KSA

          Bader Salmeen

            Position: FM Consultant
            Bahrain
            Categories: Awards Jury 2023

            Over 30 years of experience in the Project Management (PM), Facilities Management (FM), Building Technologies, and Information Technologies (IT) industries. Effective, experienced Manager, with strategic thinking, positive attitude and a proven Project Management track record since 1998.

            A self-motivated, flexible professional manager and a dynamic problem solver supported by excellent team building motivational skills. Managing the delivery of complex projects as an experienced leader of multi-disciplinary teams. The span of experience ranges from major constructions, infrastructure, IT systems implementation related to PM & FM Field, engineering documents management systems, setting standards, operating procedures, maintaining critical operation sites, Quality Management Systems implementation, and customer satisfaction monitoring.

            Bader Salmeen

            FM Consultant
            Bahrain

              Lara Khozouz

                Position: MEFMA Board Member / Founder & CEO, Experts 360 Consultancy
                Jordan
                Categories: Awards Jury 2023

                A well oriented expert in Project Management, Facility Management, Real Estate Development, Restructuring and Reengineering of Processes, Social Development strategies and planning, with Civil Engineering background accompanied with over 20 years of experience, and leadership skills in senior positions since 2007. Accomplished a career track in the MENA region and known throughout delivering and sustaining revenue and profit gains within highly competitive markets, demonstrated strong skills in deploying strategies and establishing new companies and managing over 500 employees. Eng. Khozouz has successfully created local companies with international standards to be able to provide a high-end FM service to all types of clients.

                Eng. Lara Khozouz is currently occupying the position of Founder and CEO of Experts 360 Consultancy company specialized in Facility Management and Project Management services, prior to that she held the position of Group Operations Director for Abdali and Boulevard Investment & Development Companies in Jordan. She is also a board Member in the Arab Council for Operations and Maintenance. She is also a member of the ESI International Project Management Association since 2007, and a member of the Jordanian Engineers Association since 1999.

                Early 2008 she held the position of VP for Program Management & Administration in Darat Jordan Holdings. She was appointed as the Managing Director of Globe Williams Jordan and participated in establishing the 1st international FM company in Jordan, then established a new FM Company (Finan) Facility Management a subsidiary of Mid Global Investment Group and held the position of the General Manager for the company till May 2015.

                Eng. Lara holds master’s degree in Project Management from George Washington University (2007), and a bachelor’s degree in civil engineering from the University of Jordan (1999).

                Lara Khozouz

                MEFMA Board Member / Founder & CEO, Experts 360 Consultancy
                Jordan

                  Said El Haouasli

                    Position: Executive Director, Dubai Community Management
                    UAE
                    Categories: Awards Jury 2023

                    Said El Haousali is a versatile and accomplished Senior Executive Management Professional with over 18 years of experience in Facilities and Association Management. He is recognized for hands-on experience in developing, establishing, and directing operational policies to support the overall organizational objectives. He is known for using Engineering skills, strategic insights, and sharp planning skills to manage business operations and establish a winning culture within the team to meet top-line and bottom-line objectives.

                    What makes him truly influential is his generous mentorship of young talent and leaders. He continues to give back to the industry through participation in leading discussions and conferences. He is an award-winning professional with exceptional fluency in Arabic, French, English, and Spanish. He is also RERA certified in the Association Management since 2010 and NEBOSH certified in Occupational Health and Safety since 2013 and has maintained close ties with sector professionals from MEFMA, IRECMS, and RERA.

                    Said El Haouasli

                    Executive Director, Dubai Community Management
                    UAE

                      Stan Mitchell

                        Position: CEO, Key Facilities Management
                        Scotland
                        Categories: Awards Jury 2023

                        Stan is CEO of Key Facilities Management which is the longest established Facilities Management business in the UK, with the head office in Scotland and operating across more than nineteen countries in Africa, Asia, Europe and the Middle East and delivering FM related Consulting, Training and Operations Management.

                        Stan brings 35+ years’ experience in FM and has a passion for ‘TRUE’ Facilities Management. He has functioned as Chairman of the Global Facilities Management Association, British Standards Institution FM Committee and ISO TC 267 Facility Management Committee and amongst other professional roles.

                        He is recognised worldwide as a pioneer in the development of FM as a Strategic Professional Discipline.

                        Stan Mitchell

                        CEO, Key Facilities Management
                        Scotland

                          Sponsorship

                          Please contact the MEFMA team on info@mefma.org to know more about the Sponsorship Opportunities available!

                          TIMELINE

                          • FEBRUARY 1, 2023

                            Call for submissions open

                          • MARCH 5, 2023

                            Nomination deadline

                          • MARCH 6-26, 2023

                            Judging

                          • MAY 11, 2023

                            Winners to be announced at the MEFMA Awards Gala Dinner

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                          Imdaad is a Dubai-based group of companies that provides integrated, sustainable facilities management services that enhance operational efficiencies of physical assets. Established in 2007, the company is headquartered in Dubai with site offices and branches across the UAE, including Abu Dhabi. Imdaad’s suite of complete turnkey solutions includes Integrated FM, Hard FM, and Home-Pro, as well as Environmental Services such as solid waste and wastewater management and power rentals. In addition, Imdaad’s intelligent platform for facilities management, Imtedaad, provides real-time insights on the performance and trends of interconnected assets and ecosystems to offer recommendations for predictive maintenance and corrective actions. Owing to its personalized business model that is based on providing cost-effective and sustainable services, Imdaad has grown to become the partner of choice for customers within the UAE and across the GCC. The company’s multi-cultural workforce comprises more than 7,000 skilled employees, representing over 45 nationalities.

                          UFM was founded in Kuwait, 2008 as an affiliate of United Real Estate Company a subsidiary of Kuwait Projects Company (Holding) (KIPCO) to provide facilities and properties management by applying the recent technology and techniques and adopting the efficient international standards.
                          United Facilities Management (UFM) is a leading integrated facilities management services provider with over twelve years of experience in delivering complete and comprehensive services in property and facilities management fields. UFM headquarter is located in Kuwait with operations covering the GCC and Middle East region.
                          We provide total Facilities Management services incorporating all trades. These services include Maintenance, Cleaning, Catering, Security and Front of House. Due to the range of services/ trades and extensive market knowledge, UFM has the ability to meet its clients’ increasingly complex requirements with competitive practical solutions. UFM understanding of Integrated Facilities Management Service (IFMS) is expressed through its holistic approach, the application of innovative solutions and the comprehensive integration of services to deliver an efficient, sustainable, and responsive environment to any managed facility. UFM strives to assist and work collectively with real estate owners, developers and building architects to ensure successful sustainability, maintainability and appeal to their buildings and facilities.
                          Whether embarking on the development of signature towers, multi-purpose facilities, hospitality resorts, educational or healthcare facilities, real estate owners and developers are aspiring to deliver not only an aesthetically attractive architecture but also to ensure a complementary supportive environment for their tenants that offers comfort, responsiveness, and performance. In addition, facility owners are seeking continuous revenue generation, distinct differentiation, and an optimized return on investment from their facilities.

                          Emirates National Facilities Management (EnFM) was established in 2012 with the vision to be the Smart preferred FM service provider of choice by understanding the needs of our valuable clients and exceeding their expectations in terms of quality, continual improvement, and sustainability. As a service provider of choice, we enable all our clients to concentrate on their core business whilst we manage their non-core activities in the background.
                          EnFM offers wide range of Integrated Facilities Management services including Hard Services, Soft Services, Specialized Services and fit out projects through our experienced staff backed up with FM Engineering Division with built-in quality management system.
                          Our 10 years of journey in delivering the services at 800+ sites across the UAE has developed the resilience in adopting the changes required to meet and exceed the client expectations including the unforeseen situations.
                          EnFM is being driven with cultural values through the visionary leadership. The motivation, development and wellbeing of our workforce of 3000+ staff originating from 35 nations are the key underlying principles embedded within EnFM which has resulted in success of EnFM.
                          Our state-of-the-art IT application systems not only automates the asset management cycle, but also increases the efficiency in manging the contracts, reducing the non-value-added cost for the clients. Our Mobility customer access depicts the real time data and contractual performance information to our customers, Enhancing customers journey with EnFM.
                          EnFM has been nominated and bagged prestigious FM awards in the UAE and received many appreciations from the recognized platforms.
                          EnFM also has been certified with:
                          – ISO 41001 – Facilities Management Standard
                          – ISO 9001:2015 – Quality Management System
                          – ISO 45001:2018 – Occupational health and safety
                          – ISO – ISO 14001:2015 – Environmental Management System.
                          In addition, EnFM maintains affiliated memberships with British Institute of Cleaning Science (BICs). Dubai Quality Group (DQG) as well as Middle East Facilities Management Association (MEFMA).

                          Founded in 2005, Ejadah is the leading asset management company in the UAE providing a comprehensive range of total community solutions to small, medium and large market sectors throughout the Middle East. EJADAH operates in Abu Dhabi, Dubai & Northern Emirates, managing 160 million square feet of real estate assets most of which are global and iconic landmarks. The organization made up of more than 11,000 employees is the key leader spearheading the growth of the industry-at-large.

                          Ejadah has evolved into an integrated business that delivers these services to the market through its three business verticals – Idama (Facilities Management), Arkan (Security Management), and Shabaka (Unit Services).

                          AG Facilities Solutions is one of the leading Facility Management and Contracting company in the region with over 35 years of experience in successfully managing a large and diversified client base.

                          We have operations across the UAE including Dubai, Abu Dhabi, Al Ain, Northern Emirates and the Western Region. We are owned and managed by the Al Ghurair Group.
                          We also provide comprehensive Total Facilities Management (TFM), Operation &Maintenance of MEP, HVAC and Civil services.

                          We also undertake Engineering Procurement & Construction works for major Civil, MEP, HVAC Projects in Oil & Gas sector, Fit-out and Refurbishment Works. This enables us to proactively offer improved solutions through cost & resource optimization, global benchmarking, superior management, economies of scale & purchasing power.

                          Our biggest assets are our 10,000 plus employees supported by a strong management team comprising of highly experience specialists. Our state-of-the-art Employee Training & Development Center, customized in-house developed IT solutions and the exclusive Customer Care Center provides the necessary support to the site operations team.

                          Musanadah, a subsidiary of Alturki Holding, is a leading facilities services company in Saudi Arabia, extending a full range of facilities management services and solutions, tailored to meet the diverse needs of clients – from master developments to residential communities, industrial houses and commercial offices, with an aim of maintaining & protecting your assets utilizing industry best practices.

                          Our commitment to provide superior services and establish enduring and mutually beneficial relationships with our partners and clients keeps us at the forefront of the industry and helps us provide integrated, cost-effective solutions in line with international best practice with services such as integrated facilities management, light construction including fit outs, building maintenance units, security services, & energy efficiency solutions.

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