Membership
1.A General Terms:
New Members:
- Membership starts on the date the payment is received and is valid for 12 months.
- Membership fees are payable in full within 30 days of issuance of the invoice. Failure to make payment within this time frame will result in cancellation of the invoice.
- Entity details must be submitted within 3 months from joining date.
Renewals:
- Members are eligible to Loyalty Discounts Program upon continuous renewal.
- Membership renewal fee must be received before the end of the membership period to continue being part of the Loyalty Discounts Program.
- Failure to make full payment before the end of the membership period will result in losing the loyalty discount and the original membership fees will be applicable.
- A member company can upgrade or downgrade their membership category at any time during their membership period.
1.B Payment:
In case of a bank transfer, if payment is not received within 30 days, a new application will need to be made to receive a new invoice.
1.C Cancellation:
Membership is not transferable or refundable and cannot be cancelled during the active ongoing membership period.
Events
2.A General Terms:
Preregistration is mandatory to attend any of MEFMA events.
2.B Payment:
In case of paid events, event registration will be confirmed upon making the full payment before the event start date.
Payment for Event Sponsorship & Exhibition Stands are payable in full within 30 days of issuance of the invoice and before the event date. Failure to make payment within this time frame will result in cancellation of the invoice.
For MEFMA to include the Sponsor / Exhibitor’s logo in any event marketing collateral (as part of the benefits) will require full payment or a Purchase Order as a confirmation.
2.C Cancellation:
By MEFMA:
- MEFMA reserves the right to cancel or reschedule any event.
- If the event is canceled or rescheduled, sponsors, exhibitors, speakers, and registered attendees will be notified by email.
- Sponsors, exhibitors, and paid attendees will have the option to either get a full refund or have a credit note in MEFMA records to be utilized in MEFMA’s future activities.
Training Center
3.A General Terms – Online Courses:
- Punctuality and attending the course on time are highly required.
- In case of an emergency that refrains the candidate from attending one or more of the course days, the candidate can attend the missing day/s in one of the next two scheduled courses without charges upon submission of a valid emergency proof.
- Failure to submit a valid emergency proof will result in the candidate paying the fee of each unattended day of the course.
- For better engagement and interaction during the course, the candidate should use the laptop to access the course instead of a mobile device along with keeping the camera on.
- The attendance report will be generated automatically through ZOOM, and the candidate will need to stay logged in for the entire course duration including the breaks.
- Certificates of attendance will be issued to candidates who attend at least 96% of the entire course duration. In case of missing more than 15 minutes of each course session, MEFMA reserves the right to withhold the course certificate and exam registration.
- On the last day of the course, the candidate will receive a course survey link to evaluate the course. Completing the survey and leaving feedback before the course ends is required to receive the certificate.
- Course duration is 6 hours per day.
- Registration deadline is 2 business days prior to the course start date.
3.B General Terms – In-Person Courses:
- A certificate of attendance will be issued to candidates who attend the entire course duration.
- In case of an emergency that refrains the candidate from attending one or more of the course days, the candidate can attend the missing day/s in one of the next two scheduled courses without charges upon submission of a valid emergency proof.
- Failure to submit a valid emergency proof will result in the candidate paying the fee of each unattended day of the course.
- On the last day of the course, the candidate will receive a course survey link to evaluate the course. Completing the survey and leaving feedback before the course ends is required to receive the certificate.
- Course duration is 6 hours per day.
- Registration deadline is 5 business days prior to the course start date.
3.C Payment:
- Course registration will be confirmed upon making the full payment before the payment deadline.
- The payment deadline for course registration is 7 business days before the course start date.
- Course fee refund is not applicable. In case of an emergency that refrains the candidate from attending the course, the paid amount will be held as a credit note to be used in one of the next two scheduled training courses or any of MEFMA activities.
3.D Cancellation:
By the Registered Candidate
- Course cancellation requests should be made at least 7 business days before the course start date to be accepted.
- Cancellation requests must be sent to info@mefma.org
- The paid amount will be held as a credit note to be used in one of the next two scheduled training courses or other MEFMA activities.
- Course cancellations made within 7 business days before the course start date would require the candidate’s submission of a valid reason for cancellation.
By MEFMA:
- MEFMA reserves the right to cancel or reschedule any course.
- Upon canceling or rescheduling a course, the registered candidates will be notified by email or phone.
- MEFMA registered candidates will have the option to either get a full refund or have a credit note in MEFMA records to be utilized in MEFMA’s activities.
- In case of unforeseen circumstances during the course, MEFMA reserves the right to reschedule the remaining days of the course with no applicable refund.
3.E Replacement:
- Registered candidates can be replaced with other candidates by sending a replacement request 2 business days before the course start date.
- Replacement requests will not be accepted if the registered candidate has received the course material.
Exams
4.A General Terms:
- Upon attending the full course sessions, the candidate can register for the exam as per the scheduled exams in MEFMA Calendar.
- MEFMA exams are conducted on a platform called ExamSoft.
- The candidate’s exam language must be the same as the attended course language.
- Exam registration deadline is 48 hours before the exam start time.
4.B Cancellation:
- Exam cancellation should be made 24 hours before the exam start time and before downloading the exam on the exam platform.
- Exam cancellation should be made through the candidate’s account on the MEFMA website.
- Failure to comply with the above will be counted as a failed attempt.
