MEFMA is expanding the knowledge curve by introducing new training courses to meet the needs of the FM industry. These courses are designed to equip professionals with practical skills and advanced knowledge, empowering them to excel in their careers and contribute effectively to the industry.
About the Course:
The performance management framework aims to keep both FM service providers and clients focused and aligned with the organization’s strategic goals. This performance management training course will show how to blend Key Performance Indicators, Critical Success Factors, and Performance Objectives into an effective performance management system. The training was developed following extensive research and is based on FM best practices.
Course Objectives:
- Understand the concept of performance management
- Understand the importance of performance evaluation in FM contracts
- Identify the tools needed to evaluate the service provider’s performance
- Recognize the advantages of utilizing effective goal-setting tools and link them to performance measurement systems
- Learn how to conduct the actual performance audit and utilize their results to take corrective actions
Course Duration: 2 Days (The second day is a practical session)
Course Certificate: A certificate of attendance is given upon attending the course sessions