Andrea Yoko

Position: Director
Yoko Excellence Solutions
FM & Hospitality Consultant
UAE
Categories: Awards Jury 2026

Andrea is an award-winning soft services leader and consultant with over four decades of experience in facilities management and hospitality in the Middle East. Andrea now partners with organisations across the Middle East to elevate service standards and enhance operational performance across soft services, customer experience, and compliance.

Andrea previously held senior leadership roles at industry giants such as Al Ghurair Facilities Solutions, Ejadah, and Emrill, where she built the original Centres of Excellence, drove strategic workforce transformations, and led multi-sector FM operations with workforces exceeding 10,000. Her expertise spans recruitment, training, mobilisation, transportation, succession planning, audit readiness, and the creation of robust systems for service quality and HSE compliance.